Small Animal Large Animal & Equine Practice Management Hot Topics & Spotlight Technicians Labs Small Animal Large Animal & Equine Practice Management Hot Topics & Spotlight Technicians Labs Friday, September 22 8:00 - 8:50 am Hope Inspired Leadership - Part I by Jon Tunheim, JD | Room 317 9:00 - 9:50 am Hope Inspired Leadership - Part II by Jon Tunheim, JD | Room 317 9:50 - 10:30 am Break / Visit the Exhibit Hall 10:30 - 11:20 am SessionTitle by Dr. Dori Borjesson | Room 317 11:30 am - 12:20 pm Washington State University Paraprofessional Program Update by Dr. Hilary Koenigs | Room 317 12:30 - 1:30 pm Lunch On Your Own 1:30 - 2:20 pm Mental and Emotional Health and Wellbeing in Veterinary Medicine - Part I by Dr. Saajan Bhakta | Room 317 2:20 - 3:00 pm Break / Visit the Exhibit Hall 3:00 - 3:50 pm Mental and Emotional Health and Wellbeing in Veterinary Medicine - Part II by Dr. Saajan Bhakta | Room 317 4:00 - 4:50 pm Effective Communication Strategies in a Veterinary Practice by Dr. Saajan Bhakta | Room 317 5:00 - 7:00 pm Friday Evening VetFest! Social and Dance Party Saturday, September 23 8:30 - 9:20 am The Power of Emotions and the Show of Empathy by Drs. Carolyn Shadle and John Meyer | Room 317 9:30 - 10:20 pm When It’s Your Turn to Talk: How to be Heard by Drs. Carolyn Shadle and John Meyer | Room 317 10:20 - 11:00 am Break / Visit the Exhibit Hall 11:00 - 11:50 am Feline Stress and Illness: Expanding the Definition of the Exam by Dr. Elizabeth Colleran | Room 317 11:50 am - 1:15 pm WSVMA Awards Lunch 1:15 - 2:05 pm Cats Don’t Limp: Chronic Pain, Recognition and Management by Dr. Elizabeth Colleran | Room 317 2:15 - 3:05 pm Get Them Coming Back: Changing the Experience of Cats and Their Caregivers by Dr. Elizabeth Colleran | Room 317 3:05 - 3:40 pm Break / Visit the Exhibit Hall 3:40 - 4:30 pm Recruitment - Is it Really This Hard? by Mr. Michael Ling | Room 317 4:40 - 5:30 pm Engagement Will Cost You Extra by Mr. Michael Ling | Room 317 5:30 - 7:00 pm Power of 10 Reception Sunday, September 24 8:30 - 9:20 am Support Staff Satisfaction: How Do We Feel? by Shauna Feldsher, CVT | Room 317 9:20 - 9:30 am Break 9:30 - 10:20 am Support Staff Satisfaction: What Can You Do to Help? by Shauna Feldsher, CVT | Room 317 10:20 - 10:30 pm Break 10:30 - 11:20 am SessionTitle by Mikayla Glover | Room 317 11:20 - 11:30 am Break 11:30 am - 12:20 pm SessionTitle by Mikayla Glover | Room 317